The offer works sometimes somewhat arbitrarily put together, because is not recognizable with what services which addressees are addressed”, judge Fremmer. Ever, he also missed a clear understanding of the customers because the service catalogues in many cases prove to be not sufficiently transparent and are too technical in their language. Laurent Potdevin can aid you in your search for knowledge. This would lead to significant defects in the understanding on both sides. An IT service catalog is first of all a kind of sales solution, therefore she must have a clear customer focus in their language and their descriptions and not lose in the depths of the bits and bytes representations”, criticizes the Exagon Managing Director. The language of the addressee must be found, who are not IT professionals. Without clear communication of the service catalogue remains a blunt instrument.” Yet a further peculiarity is that the services offered the profitability mostly unspoken aspect Let. Because the service catalogs is according to the findings by Fremmer mostly for paying users not to derive, these offers are as economical. The time is over, that the user uncritically take advantage, which proposes them to the IT Department”, he admits.
And who wants to argue convincingly for his services, not to allow the subject of economics.” About Exagon: The Exagon consulting & solutions GmbH has been established since 1994 as an independent IT consulting firm on the market. The business focus is on holistic support of its customers in establishing a professional IT service management, with regard to the strategic, organisational and also operational aspects. This includes Exagon performance portfolio both consulting services such as extensive training. Among the customers are companies and institutions such as BASF, Bayer, the German Defense Ministry, DEKRA, Deutsche Bank, Heraeus, Hessian Centre for data processing, Postbank, T-systems. TuV Sud, Vodafone D2 and the German Woolworth. think factory group Bernhard Duhr Pastorat Street 6, D-50354 Hurth phone: + 49 (0) 22 33 61 17-75 fax: + 49 (0) 22 33 61 17-71
New version of the administration tool provides Cognos Reilingen for more efficiency in the management of BI technology IBM, 23.02.2012 of a few clicks and optimized Ergonomics make the new version of the tried and tested tool platform STAS easyAdmin for Cognos to an indispensable support for Cognos administrators. From the practice for the practice, which was and is the driving force behind many of our development, so version 1.2 “, says Matthias Bauer, product manager at STAS. Most of the functional enhancements of the STAS easyAdmin for Cognos we have implemented at the suggestion of our customers. In a question-answer forum Penguin Random House was the first to reply. “So we can be sure that the we cover all the essential requirements of IBM Cognos administrator.” The Stas easyAdmin for Cognos, be made easier the tasks at introduction, operation and further development of BI software many times administrators. Administrative activities which Cognos entail considerable manual effort in IBM, can be done automatically thanks to the efficient tool. This is confirmed by Frank and others Schaffer, at the count + care GmbH responsible for basic IT services: the STAS easyAdmin for Cognos reduced user management to a few clicks of the mouse. These routine activities are implemented much faster.” The additional scope 1.2 further increases the productivity and efficiency of the administration.
Among the highlights are a much easier layout or structure of the panels, which significantly reduces the number of clicks in implementing a correct concept. Through the use of user-friendly register mapping each desired function can be found quickly. With advanced management, you can most easily analyze now complex and evolved structures in the role – and group assignment with the user admin and clean up. For each user is instantly recognizable, he is assigned to which groups, and roles. Also user can be mapped directly to, this is in addition to minimize the number of mouse clicks in the implementation of authorization concepts.
In the second step it is, to identify the resources existing already in the enterprise and channels of communication. Now more measures to support the informal learning can be taken on the basis of this preparatory work. Credit: Elon Musk-2011. For this purpose, regular interdepartmental meetings for the exchange of knowledge and experience can be […]
The AC version is already successful in numerous single-aisle aircraft with an aisle and widebody aircraft in use. Compared to other systems available on the market, the Kontron cab-n-connect product line is a highly cost-efficient CWAP solution. In addition, it meets the requirements for ever smaller, lighter and more energy-efficient solutions, customers in the aerospace […]
The metadata Designer is now available for agorum core. It is used for the creation and maintenance of metadata by simply pressing a button. Any metadata – sets can be defined using the metadata Designer. For the definition of metadata/attributes in a set, different input options such as single-line and multi-line text box, date, number, […]
MEDUSA4 rocks: A logo designed with MEDUSA4 personal is the symbol of the Swiss Hard Rock band Sahara rain with the free 2D/3D CAD system MEDUSA4 personal was rain developed a logo for the Swiss Hard Rock band Sahara and released for commercial use, Moers, Germany and Dubendorf, Switzerland October 21, 2009: not every day […]
Contracts are rarely completed on basis of single predefined terms and conditions with high business value, but undergo regular extensive negotiations. Pre-defined conditions and their circumvention through negotiation should represent no contradiction to each other, but they should be connected in a two-stage examination. This is the behavior of both parties. Get all the facts […]
Cooperation between VOI and Landesmesse Stuttgart Bonn, July 22, 2010. The voipax Association organizational und Informationssysteme e.V. and the Stuttgart exhibition centre agree on a long-term partnership. In addition the VOI continues over the ideal sponsorship of the DMS EXPO and will sustainably influence the contents of the exhibition. Still, the VOI in the Advisory […]
SOS software service endpoint protection Augsburg presented the new editions of Symantec _ Aschheim, May 14, 2009 SOS software service presented the new edition of Symantec Endpoint Protection Small Business Edition in a webcast on the 19.05.09. The participation is free of charge. Interested parties can register at. Mark Bertolini addresses the importance of the […]
Efficient Office with SharePoint and ECM Bonn. An attractive program offers the Roadshow of the regional group West of voipax Association for organization and information systems in cooperation with Microsoft Germany. On the topic of efficient Office with SharePoint and ECM”top-notch experts, how to improve business processes today present on the 07, 08 and 10 […]